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Website support & maintenance

A senior team on call to keep your site fast, secure and improving

Monthly support plans that cover monitoring, backups, security updates, bug fixes and a set number of improvement hours, with a clear response time.

Book a strategy callGet a proposal

What you get

  • 01A site that stays fast and secure
  • 02Predictable monthly cost
  • 03Continuous improvement instead of a slow decline

The problem

Why businesses come to us

  • Nobody owns the website after launch.
  • Plugins and dependencies are out of date and risky.
  • Small fixes take weeks because there is no developer on hand.

What's included

Delivered by our team

  • Uptime and performance monitoring
  • Daily backups and security patching
  • Bug fixes with agreed response times
  • Monthly improvement hours
  • Speed and SEO health reports
  • Direct line to your project lead

How we deliver

A proven, transparent process

  1. Step 1

    01

    Discovery & scope

    We map goals, users, pages and integrations, then agree a fixed scope and timeline in writing.

  2. Step 2

    02

    UX & design

    Wireframes and a high-fidelity design in your brand, reviewed with you before any code is written.

  3. Step 3

    03

    Build & integrate

    Weekly demos on a staging link. We connect your CRM, booking, payments and analytics as we go.

  4. Step 4

    04

    Launch & handover

    Performance, accessibility and SEO checks, then launch, training and full source-code handover.

Proof

Related work

All case studies
Websites & Web AppsProductivity software · United States

Offline-ready task app for a distributed team

A cross-platform task app with real-time collaboration, offline mode and deadline alerts for staff in the field.

Team adoption
85% daily use
Offline sync
Reliable on reconnect
Platforms
iOS, Android, web
Client under NDARead case study
Websites & Web AppsRetail · United Kingdom

High-performance web platform for a UK retail brand

A rebuilt, edge-cached web platform and admin dashboard that cut load times and lifted completed purchases.

Largest Contentful Paint
2.1s → 0.8s
Checkout completion
+18%
Time to launch
10 weeks
Client under NDARead case study

FAQ

Website support & maintenance: common questions

Do you support sites you did not build?

Yes, after a short technical audit to understand the codebase and hosting.

What response time can I expect?

Critical issues get a response within a few business hours. Standard requests are scheduled within the same week.

Can I cancel any time?

Plans run month to month after an initial period. You keep all access and documentation if you leave.

Packages

Included in our packages

LaunchBusinesses with a weak or outdated website$2,500 one-time, fromView package GrowBusinesses losing leads to slow follow-up$4,900 one-time, fromView package ScaleEstablished businesses with operational bottlenecks$9,500 one-time, fromView package

Ready to talk about Website support & maintenance?

Book a 30-minute strategy call. You will speak with a senior strategist, leave with a clear plan, and receive a written, fixed-scope proposal afterwards.

Book a strategy call+92 318 053 0602
  • 30-minute call with a senior strategist, not a salesperson
  • Prefer email? Write to info@kokatta.com. We reply within 24 hours.
  • Prefer writing? Send a project brief
  • Taking on new projects for the coming quarter