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AI agents

AI agents that do the work, not just talk about it

We design AI agents that take action: researching leads, drafting proposals, updating your CRM, triaging inboxes and running multi-step workflows with human approval where it matters.

What you get

  • 01Repetitive work handled in minutes
  • 02Consistent output with full audit logs
  • 03Staff time redirected to higher-value work

The problem

Why businesses come to us

  • Skilled staff spend hours on copy-paste admin.
  • Tasks span several tools and nobody owns the hand-offs.
  • Simple automations break when inputs vary.

What's included

Delivered by our team

  • Task analysis and agent design
  • Tool access to your CRM, email, docs and APIs
  • Human-in-the-loop approval steps
  • Memory, logging and audit trail
  • Evaluation tests on real examples
  • Monitoring and cost controls

How we deliver

A proven, transparent process

  1. Step 1

    01

    Use-case audit

    We identify the conversations and tasks with the clearest return and define what success means.

  2. Step 2

    02

    Knowledge & guardrails

    We connect your content, set the tone, write escalation rules and decide what the AI must never do.

  3. Step 3

    03

    Build & integrate

    We connect the AI to your phone line, website, CRM and calendar, then test it on real scenarios.

  4. Step 4

    04

    Launch & improve

    We monitor conversations, review transcripts and tune answers every week during the first month.

Proof

Related work

AI SolutionsConstruction & home services · Australia

AI support assistant for a field-service company

A customer-facing AI assistant that answers booking, pricing and job-status questions, connected to the CRM with human handover.

Level-1 tickets
~40% fewer
Average reply time
Under 3 seconds
Uptime after launch
99.9%
Client under NDARead case study

More examples are available under NDA

Many clients ask us not to publish their work. On a call we can walk you through private projects that match your situation.

FAQ

AI agents: common questions

Which tasks suit an AI agent?

Tasks that are frequent, follow a pattern and use information from several systems, such as lead research, intake, reporting or document drafting.

Can the agent make mistakes?

Any system can. We add approval steps for sensitive actions, test against real examples and log every decision for review.

Which frameworks do you use?

Typically LangGraph or LangChain with OpenAI, Claude or Gemini models, plus n8n for orchestration where it fits.

Ready to talk about AI agents?

Book a 30-minute strategy call. You will speak with a senior strategist, leave with a clear plan, and receive a written, fixed-scope proposal afterwards.

  • 30-minute call with a senior strategist, not a salesperson
  • Prefer email? Write to info@kokatta.com. We reply within 24 hours.
  • Prefer writing? Send a project brief
  • Taking on new projects for the coming quarter