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AI chatbots

A website assistant that answers instantly and captures every lead

We build chatbots that answer questions from your own content, qualify visitors, capture contact details and book appointments on your website, WhatsApp or Instagram.

What you get

  • 01Instant answers around the clock
  • 02More enquiries captured from the same traffic
  • 03Qualified leads delivered straight to your CRM

The problem

Why businesses come to us

  • Visitors leave when they cannot get a quick answer.
  • Contact forms collect too little information to follow up well.
  • Generic chatbots give wrong or off-brand answers.

What's included

Delivered by our team

  • Training on your website, documents and FAQs
  • Lead qualification and capture flows
  • Calendar booking inside the chat
  • Handover to a human by email, SMS or live chat
  • Website, WhatsApp and Instagram channels
  • Conversation analytics dashboard

How we deliver

A proven, transparent process

  1. Step 1

    01

    Use-case audit

    We identify the conversations and tasks with the clearest return and define what success means.

  2. Step 2

    02

    Knowledge & guardrails

    We connect your content, set the tone, write escalation rules and decide what the AI must never do.

  3. Step 3

    03

    Build & integrate

    We connect the AI to your phone line, website, CRM and calendar, then test it on real scenarios.

  4. Step 4

    04

    Launch & improve

    We monitor conversations, review transcripts and tune answers every week during the first month.

Proof

Related work

AI SolutionsConstruction & home services · Australia

AI support assistant for a field-service company

A customer-facing AI assistant that answers booking, pricing and job-status questions, connected to the CRM with human handover.

Level-1 tickets
~40% fewer
Average reply time
Under 3 seconds
Uptime after launch
99.9%
Client under NDARead case study

More examples are available under NDA

Many clients ask us not to publish their work. On a call we can walk you through private projects that match your situation.

FAQ

AI chatbots: common questions

How is this different from a basic chat widget?

Basic widgets follow fixed scripts. Our assistants understand questions in plain language and answer from your approved content.

Can it speak more than one language?

Yes. Assistants can reply in the visitor's language, including English, Arabic, French, German and Spanish.

Can we review what it says?

Yes. You get full transcripts and can correct answers, which improves future replies.

Ready to talk about AI chatbots?

Book a 30-minute strategy call. You will speak with a senior strategist, leave with a clear plan, and receive a written, fixed-scope proposal afterwards.

  • 30-minute call with a senior strategist, not a salesperson
  • Prefer email? Write to info@kokatta.com. We reply within 24 hours.
  • Prefer writing? Send a project brief
  • Taking on new projects for the coming quarter