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AI receptionist & auto-responder

Never miss a call again: an AI receptionist that books appointments

Our AI receptionist answers calls and messages when your front desk is busy or closed. It answers common questions, books, reschedules and confirms appointments, and passes urgent cases to your team.

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What you get

  • 01Every call answered, day and night
  • 02More booked appointments without extra staff
  • 03A calmer front desk

The problem

Why businesses come to us

  • Calls go to voicemail during busy hours and after closing.
  • Front-desk staff juggle phones, patients and admin at once.
  • Missed enquiries quietly book with competitors.

What's included

Delivered by our team

  • 24/7 call and message answering
  • Booking, rescheduling and cancellations
  • Answers on services, prices, insurance and directions
  • Urgent-case routing to on-call staff
  • SMS and email auto-replies to missed calls
  • Daily summary of every conversation

How we deliver

A proven, transparent process

  1. Step 1

    01

    Use-case audit

    We identify the conversations and tasks with the clearest return and define what success means.

  2. Step 2

    02

    Knowledge & guardrails

    We connect your content, set the tone, write escalation rules and decide what the AI must never do.

  3. Step 3

    03

    Build & integrate

    We connect the AI to your phone line, website, CRM and calendar, then test it on real scenarios.

  4. Step 4

    04

    Launch & improve

    We monitor conversations, review transcripts and tune answers every week during the first month.

Proof

Related work

All case studies
AI SolutionsConstruction & home services · Australia

AI support assistant for a field-service company

A customer-facing AI assistant that answers booking, pricing and job-status questions, connected to the CRM with human handover.

Level-1 tickets
~40% fewer
Average reply time
Under 3 seconds
Uptime after launch
99.9%
Client under NDARead case study

More examples are available under NDA

Many clients ask us not to publish their work. On a call we can walk you through private projects that match your situation.

Book a walkthrough

FAQ

AI receptionist & auto-responder: common questions

Does it work with my booking software?

We integrate with most calendars and practice-management systems. Where a direct link is not possible, the AI books into a shared calendar your team confirms.

Can it handle different call types?

Yes. We define flows for new enquiries, existing customers, urgent cases and suppliers, each with its own rules.

Is it suitable for medical and dental practices?

Yes. We design flows that avoid giving clinical advice, and we follow your privacy obligations such as HIPAA or GDPR when choosing providers.

Packages

Included in our packages

GrowBusinesses losing leads to slow follow-up$4,900 one-time, fromView package ScaleEstablished businesses with operational bottlenecks$9,500 one-time, fromView package MVP SprintStartups and founders$7,500 fixed scope, fromView package

Ready to talk about AI receptionist & auto-responder?

Book a 30-minute strategy call. You will speak with a senior strategist, leave with a clear plan, and receive a written, fixed-scope proposal afterwards.

Book a strategy call+92 318 053 0602
  • 30-minute call with a senior strategist, not a salesperson
  • Prefer email? Write to info@kokatta.com. We reply within 24 hours.
  • Prefer writing? Send a project brief
  • Taking on new projects for the coming quarter